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Service & Support

Service Programs

Factory Calibration Service

NIST-traceable calibration performed at our Middleton, WI facility by factory-trained technicians. Every instrument is calibrated to manufacturer specifications with full documentation.

  • Fast turnaround
  • NIST-traceable
  • Factory-direct service
Request Calibration

Applications Support

Direct access to medical physicists and engineers — not a call center. Get expert guidance on dosimetry protocols, product setup, and measurement techniques.

  • Medical physics experts
  • Application guidance
  • Remote & on-site
Contact Team

Customer Portal

Track warranty status, calibration records, and serial numbers for every instrument you own — plus product manuals and certificates. New customers can register for an account.

Access Portal